Terms & Conditions
Our service.
Plotting & Planning Itinerary Co. provides personalized travel planning recommendations delivered as a written itinerary. We are not a travel agency. We do not book, reserve, sell, or guarantee any travel, lodging, dining, activities, or transportation, and we never accept payment on your behalf for travel services.
Your responsibilities.
You are responsible for making all bookings directly with providers and for confirming prices, availability, hours, policies, and travel requirements (including passports, visas, and health or entry requirements) before booking or traveling.
Accuracy.
We research carefully, but prices, hours, availability, and conditions change without notice. Recommendations reflect information available at the time of planning and are not guaranteed.
Third parties.
We are not responsible for the services, actions, policies, or quality of any hotel, restaurant, tour operator, airline, or other business we recommend, or for travel disruptions, cancellations, weather, safety conditions, or events beyond our control.
Delivery.
Delivery times begin once we receive your completed questionnaire: 5–7 business days for Standard and 3 business days for Rush.
Revisions.
Each itinerary includes one round of revisions, requested within 14 days of delivery. Additional revisions are available for a fee.
Payment and refunds.
Payment is due at checkout. Because each itinerary is custom work, fees are non-refundable once planning begins.
Personal use.
Your itinerary is for your personal, non-commercial use and may not be resold or republished.
Limitation of liability.
To the fullest extent permitted by law, our total liability for any claim related to our services is limited to the amount you paid for the itinerary.
Governing law.
These terms are governed by the laws of the State of Illinois.
Questions?
Contact hello@plottingandplanningco.com.